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Sales and delivery conditions
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On this page, you can read about Academic Books' conditions for sale and delivery. If you have any questions, please contact Academic Books.
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Legal and accountability
You will automatically receive an order confirmation by e-mail. You can always retrieve your order under "my profile".
Prices
All prices are stated in Danish Kroner (DKK), including Danish VAT of 25 %, unless otherwise stated. Under your profile, you can choose to have prices shown without VAT. If you want specific details about the calculation, point at the price with your mouse. If you do not point with your mouse, prices are shown in round figures without decimals.
Payment
If you are a private customer or a student, you must pay cash for your order in the web shop or by collecting your books in one of our physical bookshops. Business customers and public institutions may pay cash or via invoice. You have already chosen this when you made the order. For public institutions, Academic Books uses electronic invoicing, but please remember to indicate the correct EAN number on the institution's profile.
If you are a private customer or a student and you wish to pay via an invoice, you must select 'Payment' on your account under your profile and follow the instructions.
2) Item: Enterprises and public institutions may apply for setting up an account.Klik her.
Note: You can only create an account, if your company is public (institution, school, etc.), a ApS or an A/S and has been in existence for minimum 2 years. Having created an account, employees can buy from a single account. Remember to set the EAN number in the information field. We reserve the right to reject applications for accounts without further justification.
Interest
Is not paid an invoice / statement, bear interest at 1.5% per month, but min. DKK 10.
Time of delivery
Delivery time depends on whether we have the book in stock or if we are to ordered it from our wholesalers. If the book is in stock, it will usually be shipped within 1-2 business days. If the book is not in stock, the Danish books usually will be shipped within 1-2 working days, while foreign books are usually delivered within 10 working days. If we can foresee that the delivery time will extend what we have promised, this will appear on your order/order confirmation.
Note: The order will be sent when it is complete, unless you request otherwise. If Academic Books determines that delivery of your book is to be delayed by more than 3-4 working days in addition to the promised delivery date, the book will be sent separately. In this case Academic Books pay for the extra freight charges. Academic Books are not in control of the local delivery and cannot promise a specific delivery time, when we deliver abroad.
Ask for order: click here
Returns
We offer a 14 days right of return on every article. Articles must be undamaged and unused. There is no right of return on software, audio and video recordings if the seal has been broken.
Articles should be returned to:
Academic Books
Rosenørns Allé 9
DK-1970 Frederiksberg C.
Please state the reason for the return of the articles.
Goods returned to:
Academic Books
Rosenørns Allé 9
DK-1970 Frederiksberg C
Complaints
You have two years of warranty. If you receive a damaged product, you must complain within a reasonable time after you have found the error. Complaints must be notified by phone (+45) 38 15 38 95 or per e-mail: academicbooks@academicbooks.dk You can also use the court complaint by sending the goods returned or through advertising in the shop where the goods were purchased. We pay of course your shipping costs if you need to return an incorrect or damaged product. We reserve the right to replace with an undamaged product, rather than to pay back payments.
Ved pakker afsendt fra Academic Books gælder flg. reklamationsbetingelser. Al reklamation skal ske til Post Danmark.
1) Ved synlig beskadigelse af pakker skal modtageren omgående reklamere til Post Danmark.
2) Ved beskadigelse af indholdet i pakker, hvor beskadigelsen ikke er synlig før åbning af pakken, skal reklamation til Post Danmark ske inden 7 hverdage fra modtagelsen.
Reklamation kan foretages via dette link: www.postdanmark.dk
Supply and delivery
Academic Books offers two delivery methods; by mail or free collection in our bookshops. You can choose the delivery method when you place an order. To see prices and time of delivery for the different delivery methods, you must choose from list below.
 Erhvervspakke (Business Package)
Gratis afhentning (Free pickup)
Post EU
Post Grønland og Færøerne
Post Skandinavien
Post udland
Privatpakke (Private Package)
Get your books when it suits you
It is now possible to send your books to Post Danmark's 24h Mailbox system. You simply sign up at doegnposten.dk and enter your unique ID in the Academic Books comment box.
Flex Shipping
You can now get your packages placed outside the door or in the garage if you are not home when the package is delivered. When you choose this option, you must know that Post Danmark amortises responsibility if the package disappears but you are still covered by the claims court.
If you have any questions regarding our delivery methods, or if you do not have access to the delivery method you need, for instance delivery abroad, choose 'Delivery' on your account in your profile and follow the instructions.
Note: For delivery outside the EU, the national customs charge duty and VAT on the shipment. Academic Books is not responsible for the national customs charge duty or VAT. Sometimes it collects customs amount of the transporter, which then collects it from you as a receiver.
If you wish to retrieve your goods in one of our stores, it is free. Read more about the pickup in our shops click here.
Payment in cash
When you pay cash at Academic Books, it is done via a safe and encrypted connection, and no data on your credit card will be saved on Academic Books' server. Remember, however, to always make sure the icon for safe connections is alight in the browser when you type your credit card data on the Internet.
No money will be drawn from your credit card until all articles on your order have been sent. The amount is reserved though. For certain kinds of cards without credit (Visa Electron), this means that the amount is not disposable.
You may use the following cards for payment to Academic Books:
When you use your card on the net, a fee will be charged by the banks even if you pay with Dankort. Academic Books will always charge this fee. Prices for various cards are as follows:
You can read more about payment on the Internet and safety at {0}.
Payment service is provided by {0}.
You can read more about payment on the Internet and safety www.betaling.dk
Payment Service will be provided by dibs
When you pay by card, you can get your money back in three cases:
- hvis varen ikke leveres
- hvis du ved at udnytte din fortrydelsesret nægter at modtage en forkert eller ødelagt vare
- hvis der er hævet penge på din konto, uden at du har givet lov
When you use your credit card on the Internet, banks always charge a fee. Prices for the various types of cards are as follows:
Dankort and VISA/Dankort
The price consists of a fixed amount at DKK 1.95 per transaction plus 0.1 % of the total amount of the articles bought.
Danish Eurocard/Mastercard and VISA Electron
The price consists of a base fee of 1.25 % of the total amount of the articles bought, minimum DKK 1.95 per transaction.
Foreign cards
The price consists of a base fee of up to 5.75% of the total amount of the articles bought, minimum DKK 1.95 per transaction.
Collection
You can always choose to download the books you order at slbook.dk in one of our five stores. It's free.
Visit our stores and their opening hours here
Note: You can only get your order when you have received an email from the store, that your order is ready for pickup.
Student discount
Students buying their mandatory books gets a special price called 'Study Price' in Academic Books both online and in the bookstores.
Har du spørgsmål, er du altid velkommen til at kontakte os på academicbooks@academicbooks.dk
Enterprise Agreement
You can easily get a customized agreement with Sl books. Click here and see all the benefits of cooperation.
Contact Us
Send us an email or call us.
Address
Here you can see an overview of our various locations. Want to write or call us - click here:
Academic Books, CBS, Solbjerg Plads 3, DK-2000 Frederiksberg
Academic Books, CBS, Dalgas Have 15, DK-2000 Frederiksberg
Academic Books, RUC, Bygning 01, Universitetsvej 1, DK-4000 Roskilde
Academic Books, Life Sciences, Thorvaldsensvej 40, DK-1871 Frederiksberg C
Academic Books, KUA, Njalsgade 80, DK-2300 København S
The addresses also applies when you retrieve or return.
Invoice - / account addressAcademic Books Rosenørns Allé 9, DK-1970 Frederiksberg.
Bank information
Bank: Danske Bank, SWIFT DABADKKK
Reg. no.: 4180
Account no.: 4175210113
IBAN: DK5230004175210113
Giro: 547-4485
CRV/VAT: DK 27 48 51 11
The small print
Agreements with Academic Books are concluded in English.
When you shop at Academic Books, the English common law to buy and contract law rules, including rules on consumer sales. As a consumer you are protected by the existing legislation in this area, that is primarily Copenhagen and Consumer Contract .
Disclaimer
Academic Books cannot be held liable for anything other than what is required under Danish law.
Discrepancies
Any irreconcilable inconsistency between Academic Books and traders are settled by the Danish Maritime and Commercial in Copenhagen.
Handling of personal data
Your information about the name, address, telephone number etc. are treated completely confidentially and will only be used to process your order. Legal requirements for a trader's accounts means that we need to keep your personal information for five years. Credit card information is disseminated via the Academic Books to PBS in a secure, encrypted connection and is not saved by Academic Books.
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