This second edition of the best-selling textbook "Working with Discourse" has been revised and updated throughout. The book builds an accessible set of analytic tools that can be used to explore how speakers and writers construe meaning through discourse. These techniques are introduced in clear steps, through analyses of spoken, written and visual texts that focus on truth and reconciliation in post-apartheid South Africa. The new edition includes a chapter on Negotiation, clear definitions of key terms, chapter summaries and revised suggestions for further reading. Accessibly written and presupposing no prior knowledge of discourse or functional linguistics, this is the ideal textbook for students encountering discourse analysis for the first time at advanced undergraduate or postgraduate level.