If you have purchased a book that must be downloaded, you can read more information here. In the following section, you can read more about what to do, if your book must be read via Vital Source (Bookshelf):
Get access to your e-book
When you have purchased your e-book, you will get access to the book through an e-book reader from Vital Source. You have the opportunity to read the book online (in a web browser) or download a Vital Source app for your computer, tablet or iPhone/Android-smartphone.
You can register yourself as a user on Vital Source (which we recommend) and then you will be able to log in to Vital Source from multiple devices (though only 2 devices at a time).
If you choose not to register yourself as a user, you will be able to access the e-book later by clicking the activation link you received, when you purchased the book. This activation link is a one-off link, and you will therefore be redirected to a page, where you have to enter the e-mail you used to purchase the book. Hereafter, you will receive a new activation link (though only if the e-mail matches the e-mail used to purchase the book).
Please note: the activation link will expire after 6 weeks.
Get the complete reading experience
You will only be able to make notes and highlight words in the e-book once you have registered yourself as a user with a password. As a registered user, you will also be able to download the Vital Source e-book reader to your computer, tablet or iPhone/Android smartphone.
We therefore always recommend that you register yourself as a user in order to get the complete reading experience as well as easier access to the e-book.
Please note: The access to a Vital Source e-book via a web browser is limited to 365 days, but if you download the app (and download the e-book into the app), it will be available for a longer time. The longest duration of availability is infinite (which means that you have bough the e-book and own it forever), which is the most common. Some e-books you can rent for shorter durations of time, for example 180 days (about 6 months).
Please note, that you will not be able to buy more copies of the same e-book, as we are dealing with a license attached to one user.
Please note that we do not sell e-books abroad.
FAQ - Vital Source
Can e-books from Vital Source be read on other platforms?
No, e-books that have been bought to be read through Vital Source can only be read through the Vital Source e-book’s reader.
Can a Vital Source book be reformatted to a PDF e-book or the other way around?
No, it cannot. E-books must be read in the format (Vital Source or Adobe Digital Editions), it has been bought as.
Why can’t I download my e-book?
When you have bought the e-book through Vital Source, it must be read through Vital Source’s e-book reader and not be downloaded as a pdf. However, you can download Vital Source Bookshelf to your computer and read your book through this (even if you are offline).
I have clicked on the link but now I cannot find my book. What should I do?
Your e-book can be found via the account that you created when you bought the book. To find the book, you only have to login here: https://reader.academicbooks.dk with the e-mail, you used to buy the book. The goal of the link you received in the e-mail was to activate the e-book in order for you to access the e-book for the first time after creating an account.
I cannot open the Vital Source e-book that I have bought. What should I do?
You need to create an account on https://reader.academicbooks.dk with the e-mail you bought the book with. After that, you only need to login to find the book.
How do I download a Vital Source e-book to my computer?
If you want to read your e-book, when you don’t have access to the internet, you only need to download Vital Source Bookshelf (you can download it through Vital Source Online Bookshelf). When you login through the Vital Source Bookshelf, you will find your book.
I cannot see my e-book in Vital Source. What should I do?
First you need to check whether it is the same e-mail you used as you bought the book with. If you still cannot find your e-book, when you login through https://reader.academicbooks.dk, you need to click on “Tools” menu (toolbar) –> “Update library”.
I already have an account with the same e-mail to another book. However, when I open the link that I received, I can only find the book, that I already have. What should I do?
When you login and access https://reader.academicbooks.dk choose the “Tools” menu (toolbar) and choose “synchronize library”, then the book will appear.
I no longer have access to my e-book in Vital Source?
Some of our e-books can be bought with a time limited access, which is why the accessibility of the book expiries. If you need the e-book for a longer amount of time, you will have to buy the same e-book with a new time limit to access the book. The period is valid from the day, you activate your e-book.
I have bought an e-book with a time limited access. Where do I see when it will expire?
Below each book that you have bought time limited access to, you will find the information.
I cannot see my book in my browser, what do I do?
You can download the program, Vital Source Bookshelf, if Vital Source cannot be run in your browser.
I cannot open my book and it says that the link is no longer valid?
This is probably because you have already clicked on the “once only” link and the book has correctly been uploaded to your account. You only need to access https://reader.academicbooks.dk and login with the e-mail that you used, when you bought the book. Then you should be able to find your book.
How do I get the best reading experience with Vital Source?
By downloading Vital Source Bookshelf app, you download the e-book to your computer, where you have more opportunities regarding notes and so on.
What can I do if I need customer support as quicly as possible?
If you click on the link in the e-mail that you received, we will address the issue as quickly as possible.