If you have purchased a book that must be read via Vital Source, you can read more information here. In the following section, you can read more about what to do, if your book must be downloaded.
On tablet and smartphone:
1. Download Adobe Digital Editions Before downloading your eBook, install the free Adobe Digital Editions program (download application in App Store or Google Play). It is important that you install the application before downloading your Ebook.
2. Authorize your device (login) with Adobe ID to retrieve and read a DRM-protected eBook, you must authorize your device (login) with Adobe ID. This should be done before downloading the DRM-protected eBook, otherwise you may lose your eBook. We recommend that you authorize your device with an Adobe ID, regardless of whether your eBook is DRM-protected or not.
To authorize with Adobe ID:
- Open 'Adobe Digital Editions' on your smartphone or tablet.
- Click the menu in the upper left corner and then select the menu item 'Settings'.
- Click 'Authorize' and log in with your (Adobe ID) username and password (eBook Vendor = 'Adobe ID').
- If you do not have an Adobe ID, choose 'Create Adobe ID'.
- Click 'Enable' to end the authorization.
- You are now ready to retrieve and open your eBook.
NOTE: If you do not authorize your device with an Adobe ID, you may risk that your eBook can NOT be moved to other devices.
3. Take a backup of your eBook We recommend that you save a copy of your eBook in Dropbox, on a USB stick or similar. Then you are secured if you want to move your eBook between devices or if your computer gets stolen or broken. Keep in mind that your link for downloading the eBook should be activated within one month of purchase.
Print and copy of eBooks
It is the individual publisher who determines to what extent the eBook must be printed. In Adobe Digital Editions you will find the rules of print and copy by right-clicking on the e-book and selecting 'Item info'. In Bluefire Reader you will find the rules of print and copy by clicking on the book and selecting 'Info'.
Adobe DRM and watermarks
Adobe DRM is the copy protection that most publishers use on their e-books. Therefore, you need to create an Adobe ID if you want to be able to read e-books, even if you do not currently use Adobe Digital Editions as a reading program.
An eBook may also be watermarked and not copy protected. Watermarking means that the e-book has a mark that hides on your order number. In this way, the label can be used to identify the seller and buyer in the case of a possible infringement of the Copyright Act. The watermark does not affect the reading and printout of the eBook and you can copy the eBook unlimited to other readers, such as a laptop, mobile phone, iPad, etc. E-books with watermark or no copy protection are therefore more user-friendly than DRM-protected e-books. Whether the eBook is protected by DRM, watermark or has no copy protection, it is copyrighted material that may not be disclosed for use by anyone other than the buyer.
Please note that we do not sell e-books abroad.
FAQ - E-books as pdf
What should I do when I have bought an e-book?
First off, you need to download Adobe Digital Editions – download it here: https://www.adobe.com/dk/solutions/ebook/digital-editions/download.html
After you have downloaded Adobe Digital Editions, you need to authorize the program with an Adobe-ID.
Click on the download link in the e-mail that we sent you. (If the e-book won’t open in Adobe Digital Editions, look for the file urllink.acsm in your “downloads” folder on your computer. Right-click on the file and open it with “Adobe Digital Editions”).
Which programs should I use to read my e-books (that has been bought as a pdf)?
You can open and read your e-books with Adobe Digital Editions and Bluefire Reader.
Can I use Adobe Reader to read my e-book?
No, the e-book cannot be opened with Adobe Reader, as it is DRM protected against copying. You will have to install the program: Adobe Digital Editions (and authorize it with an Adobe ID) BEFORE you download your e-book.
What does it mean that an e-book is DRM-protected?
It means that the e-book cannot be copied illegally (pirated) which is why you must use Adobe Digital Editions.
I have already installed Adobe Digital Editions, but my e-book won't open. What can I do?
This might be because you didn't install Adobe Digital Editions and authorized it with an Adobe-ID before you clicked on the link for the first time. Try and find the file named “urllink.ascm” in the "downloads" folder on your computer and try open the file with Adobe Digital Editions.
Where do I find the program Adobe Digital Editions?
You can find Adobe Digital Editions here: https://www.adobe.com/dk/solutions/ebook/digital-editions/download.html
When you start Adobe Digital Editions for the first time, you must authorize the program with an Adobe-ID (you can create a new ID in the program, if you don't already have one). Then you click on the link in the e-mail, you received.
I bought my e-book as a PDF file. Why did I receive it as a ACSM file?
The format is ACSM as the file is DRM protected, but the underlying format is a PDF. It must be read with a reading program such as Adobe Digital Editions – but before you open the file, you must authorize the program with an Adobe-ID.
Can I as a Linux user read PDF e-books through Adobe Digital Editions?
As a Linux user you cannot download any products of Adobe, unfortunately. Instead, you can choose another e-book that you can read through Vital Source.
Can I use my e-book on two different devices?
Yes, you can use the same e-book on two different devices, but you must authorize Adobe Digital Editions on both devices with the same Adobe-ID.
What should I do if a do not have an Adobe-ID?
When you start Adobe Digital Editions, the program asks you to authorize with an Adobe-ID. If you already have an Adobe-ID, you can use your existing ID. If you do not have one, you can create a new Adobe-ID.
I receive an error message: ”Unable to download Error getting license, License server communication problem: E_ACT_NOT_READY” – what should I do?
An error has occurred with your Adobe-ID. Your Adobe-ID should be removed and reinstalled. Adobe has a guidance that you can follow here:
What can I do if I need customer support as quickly as possible?
If you click on the link in the e-mail that you received, we will address the issue as quickly as possible.