Contact / Customer service
We hope you find answers to your questions in the menu on the left.
If you can't find your answer there, you are always welcome to contact our skilled employees, who are ready to help you.
You can call us or use the form on this page to send us an email.
If your inquiry concerns e-books, click on the link in the email you received - this will allow us to process your case more quickly.
If you have questions about curriculum lists or an order that needs to be picked up in a store, please contact the store directly.
Did you know that...
... If you have your order number ready when you call or insert it in your mail to us, we can help you faster.
... When you make a purchase through our website, no money is withdrawn from your account until your order has been shipped or picked up from one of our stores? Until then, the amount is only reserved on your payment card.
Send us an email...
We usually respond within 48 hours on weekdays (however, please be aware of longer response times during the start of the semester).
In order for us to be able to help you as best and as quickly as possible, it is important that you provide us with as precise information as possible.
Please provide your order number, email address/username, and telephone number if your inquiry concerns a specific order.
If you have questions about a specific book, please provide the details about the publication/edition you are looking for.
Contact and banking information
Customer service accepts all inquiries regarding orders. You may also want to contact our accountants regarding payment questions. The contact information can be found below.
Customer service
Tel: (+45) 4422 3800
Monday - Friday: 10-12
Weekends and holidays: Closed
E-mail: academicbooks@academicbooks.dk
If you want to contact one of our stores, you can find opening hours, addresses, and phone numbers here.
Administration and accounting
Tel: (+45) 4422 3890 (Please note: Accounting does not answer questions about orders)
Monday-Thursday: 10-15
Friday: 10-14
Weekends and holidays: Closed
Bank details
Danske Bank, SWIFT DABADKKK
Reg. no.: 4183
Account no.: 4175210113
IBAN: DK5230004175210113
CVR/VAT: DK 27 48 51 11